You can request an appointment
For an accepted claim, WorkSafe states that initial physiotherapy can be accessed without prior WorkSafe approval or a medical referral. Treatment must relate to the accepted work injury or illness.
Continue to booking
Victorian WorkCover physiotherapy
Recover safely. Return to work with a plan.
Physiotherapy for people with an accepted Victorian workers compensation claim. We assess function, agree on practical recovery goals and review progress without promising a particular treatment or work outcome.
Outcome-focused care with clear consent and communication.
Start here
Do you have an accepted WorkCover claim?
Your claim status affects funding and invoicing—not your right to ask for clinical advice.
Confirm the payment pathway first
Contact your employer or WorkSafe agent/insurer about the claim. Reception can explain the clinic’s private-payment option, but Physio Cure cannot decide liability or guarantee reimbursement.
Ask receptionPrepare once
What to bring to your first appointment
If something is unavailable, tell reception before the visit so the payment pathway can be checked.
Claim details
Your WorkCover claim number and current claim status.
Agent or insurer
The organisation managing the claim and your case manager’s details, if known.
Work information
Your employer, job demands and current work restrictions or Certificate of Capacity.
Clinical documents
Relevant reports, imaging, referrals or other documents related to the accepted injury.
Clinical care
What your physiotherapist may help with
Your plan is selected after assessment. No modality, appointment number or return-to-work date is guaranteed.
Assessment
Injury history, symptoms, function and relevant work demands.
Movement and function
Mobility, strength, control and task tolerance where clinically relevant.
Graded exercise
Individual progression designed around capacity and response.
Work-related goals
Practical goals that complement, but do not replace, formal capacity decisions.
Education and self-management
Clear advice about activity, pacing, recovery and what to monitor between appointments.
A transparent pathway
From assessment to review
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01
Confirm
Check claim and payment information.
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02
Assess
Understand injury, function and work context.
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03
Agree
Set measurable, realistic goals together.
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04
Build
Progress an appropriate active plan.
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05
Review
Measure response and modify or refer.
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06
Communicate
Share necessary information with authority.
Billing and approvals
Confirm who is paying before treatment
WorkSafe agents may pay the reasonable costs of physiotherapy required because of an accepted work-related injury or illness, subject to the legislation, policies, fee schedules and any applicable approvals.
- Reception must confirm the clinic’s billing arrangement.
- Some services, reports, equipment or extended consultations may require approval.
- You may be responsible for fees if the claim is not accepted or coverage cannot be confirmed.
- Physio Cure does not determine liability, entitlement or reimbursement.
Frequently asked questions
Before you book
For claim-specific advice, contact your WorkSafe agent or insurer. Reception can only explain our clinic process.
Email receptionDo I need a GP referral for WorkCover physiotherapy?
For an accepted Victorian WorkCover claim, WorkSafe states that initial physiotherapy does not require prior WorkSafe approval or a medical referral. Other requirements may apply to particular services or later care.
Will WorkSafe pay every physiotherapy cost?
No guarantee can be made. Payment depends on the accepted injury, WorkSafe rules, reasonable-cost limits, clinical justification and any applicable approval. Confirm the clinic’s billing arrangement before treatment.
Will you contact my employer or insurer?
Communication may be required for care or claim administration. We explain the purpose and share only information that is authorised, reasonably necessary or legally required.
How many appointments will I need?
This cannot be decided safely before assessment. Appointment frequency and duration are reviewed against function, progress, goals, claim requirements and applicable funding rules.
What if my claim has not been accepted?
You may still discuss private physiotherapy, but you may need to pay the private fee. Physio Cure cannot promise that an employer, insurer or WorkSafe agent will reimburse it later.
Choose a clinic
WorkCover physiotherapy in Elwood or Beaumaris
Elwood
Physio Cure
Level 1, 109 Ormond Road,Elwood VIC 3184
Beaumaris
Physio Cure
Beaumaris VIC 3193Ready for the next step?
Have your claim details ready.
Book online or contact reception if you need to confirm the clinic’s payment process first.